University of Waterloo

Ensure the smooth operation of online teaching by providing training, support, and guidance to online learning assistants

Designed an automated dynamic framework for gradebook data collection, verification and reporting by integrating MS Forms, Power Automate and Power BI, decreased reporting cycle by 75% for the faculty.

Researched new technology tools for online teaching, tested 70 applications/extensions for office support, successfully introduced and incorporated 5 in the department, improved online efficiency by 50% for three departments.

Recognized development and ability levels of 18 staff by monitoring performances, building strong sense of teamwork.

Outstanding Performance rating was achieved; nominated by supervisor as Co-op Student of the Year